Live Chat Support Outsourcing Services
Live chat support is turning out to be an easy, convenient and efficient method for marketing new products and services as well as delivery of timely customer service. HIYA TechSolutions, a global IT-BPO, has greater than 10 years of experience in providing high quality contact center and customer care support services to companies across the world. We provide efficient online live chat support outsourcing services that will assuredly raise your customer satisfaction levels.
CHAT SUPPORT
We provide a wide range of live chat support outsourcing services pertaining to various business functions. Through our services, businesses can leverage various avenues of communication including live chat support, to be constantly in touch with the pulse of customers. Outsourcing live chat customer service and technical support allows companies to focus on their core business tasks and functions. You can take advantage of the expertise, knowledge, and support we offer, to drive your customer support to higher levels.
We provide customized and reasonable packages based on the number of operators you may require for your services (Pay per hour, Pay per chat, Pay per month). You can achieve cost reductions in the range of 45-50% by outsourcing live chat requirements to us. We take care of the whole process of live chat experience, starting from installation of the chat software, upgrades, and maintenance of online chat support to selection and training of appropriate dedicated and skilled personnel.