BPO - Services
HIYA TechSolutions BPO Services support businesses across industries globally. On account of our team’s intensive experience in this industry, we are primed to deliver a high quality customer support experience to our clients. The customer service industry is witnessing disruptive transformation. Enterprises are pressured to deliver to customer expectations across varied channels. In this era where a brand’s reputation is vulnerable, thanks to the all-powerful social media, it becomes important to have a robust and dynamic customer support system. Successful companies have understood that and placed a high emphasis on effective customer service and support.
CALL CENTER SERVICES
HIYA TechSolutions is one of the leading outsourcing companies if you are planning to outsource call center services to India. We are the one-stop-solution provider for comprehensive customer support, and our offerings include inbound call center, outbound call center, e-mail / live chat support, up-selling or cross-selling, technical helpdesk and appointment setting services, CCTV monitoring and BPAAS among others. Our services are known for being professional, cost-effective and transparent and are much appreciated by our clients.
CREATIVE DESIGN
Outsourcing your requirements to a professional and reliable creative design provider can be the way out to see an increase in the number of customers inquiring for your services, while saving time and money in hiring extra staff. HIYA TechSolutions has been providing wide range of creative services to global clients for over 10 years, including Writing, Animation, Graphic Design, Advertising, Illustration, DTP, Storyboard Services, Video Editing, Magazine layout, etc.
WEB ANALYTICS SERVICES
Outsourcing web analytics can offer several immediate benefits — but also requires a carefully constructed partnership. Assembling a large team of web analysts is no easy feat, as many companies lack the in-house expertise and knowledge to put together such a team. HIYA TechSolutions not only has the requisite expertise, but also has access to cutting-edge technology which allows us to differentiate our services from the rest.
HEALTHCARE BPO
Outsource Medical Billing and Coding, Healthcare Claims adjudication, Teleradiology, Medical Transcription, Medical Animation & illustration, Pharmacy Business Services, etc. to Outsource2india, a leading healthcare BPO in India and get rid of your routine administrative hassles. We understand that managing all these tasks on a day-to-day basis is not easy, as it puts a lot of pressure on your healthcare practice leaving you with less time to spend on your core business and patients.
RPO SERVICES
many companies do not have access to sufficient staff or the recruiting infrastructure to meet increasing recruitment demands. RPO or recruitment process outsourcing helps you to accelerate your competitive advantage and business growth through efficient, streamlined, and time-tested methodologies. At HIYA TechSolutions, we offer our global clients with a variety of RPO solutions, including running recruitment projects, providing contingent workforce solutions, blended RPO, executive search, staffing solutions, HCM, etc.